• 2008 WEST VIRGINIA TRANSPORTATION PROVIDERS DIRECTORY

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2008
WEST VIRGINIA
TRANSPORTATION
PROVIDERS DIRECTORY
Prepared by:
West Virginia Department of Transportation
DIVISION OF PUBLIC TRANSIT
Building 5, Room 906
1900 Kanawha Blvd., E.
Charleston, WV 25305-0432
VOICE: 304-558-0428
FAX: 304-558-0174
TDD: 1-800-742-6991
The preparation and content of this publication was funded through the FEDERAL TRANSIT
ADMINISTRATION Section 5305 grant.
TABLE OF CONTENTS
Introduction……………………………………………………………1
Provider’s Survey Results…….……………………………………..2
Charts, Map, Graphs for Public,
Specialized Transportation, and Taxi……………………….3 – 8
Coordination
Efforts………………..………………………………………….9 – 10
County Profiles
2008
West Virginia
Transportation
Providers Directory
The 2008 West Virginia Transportation Providers Directory was
developed from information obtained through questionnaires from public
transportation agencies, specialized transportation systems, taxi companies,
limousine companies, non-emergency Medicaid transportation providers and head
start providers. Specific information about individual providers is broken down by
county and can be found in the county where an agency has its base of operation.
Statistical information was complied on all providers but the head start
providers. Funds are available under the head start program to provide
comprehensive services, including health, education, nutrition and supportive
services, such as transportation, to economically disadvantaged preschool
children. Because the head start program is administered in such a diverse
fashion by the individual counties, statistical compilation is not feasible.
Specialized transportation services are also referred to as paratransit
services. Paratransit services are more flexible than conventional fixed route
transit but more structured than the use of private automobiles. Service is
provided between specific origins and destinations selected by the individual. It
most often refers to wheelchair accessible, demand-responsive van service.
Specialized Multi-Passenger Van Transportation became a Medicaid
reimbursable service in December 1995. The Bureau of Medical Services,
Department of Health and Human Resources, indicates that this service is
intended to transport Medicaid clients to and from medical appointments in a safe,
sanitary and comfortable manner. Agencies must meet the regulations
established by the Bureau of Medical Services to be eligible to provide this
service. Drivers are required to have a current certification in first aid and CPR.
Agencies providing non-emergency Medicaid transportation have been included in
the directory.
Additional copies of the directory can be obtained from the West Virginia
Division of Public Transit. The directory is also posted on the web at
www.wvdot.com and can be accessed by clicking on the word “buses”. The
directory is updated every two years.
SURVEY RESULTS
West Virginia has 156 organizations that provide transportation services in all 55
counties. Transportation is provided by public transit systems, taxis, limousines, head
start providers, non-emergency Medicaid transportation providers and social service
agencies, such as councils on aging, health centers and community action programs.
For some agencies, transportation is the only service provided; for others, it is only one
of many activities.
Approximately 1,209 vehicles are in the combined specialized transportation and
transit fleets. Only 56 agencies responded to the question of total operating expenses.
On the basis of these 56 agencies responses, total transportation costs for their
agencies are estimated at $37,324,741. Funding for these costs comes from a variety
of federal, state and local sources. Caution should be exercised when using the
transportation costs since several agencies did not respond to the question.
The U.S. Department of Transportation’s ADA regulations use paratransit to
describe the comparable transportation service that must be provided for individuals
with disabilities who are unable to use fixed route service. The number of ADA vehicles
(specialized and transit) available in the state has increased from 494 in 1996 to 566 in
2008.
Transit systems operate in 32 of the state’s 55 counties. The primary users of
the service are the general public and senior citizens. Taxi service is available in 34 of
the state’s 55 counties.
Specialized transportation providers offer a wide variety of transportation
services, from home meal delivery to employment opportunities to recreational activities
and to medical appointments. The transportation programs are as varied and diverse
as the agencies that operate them. Generally, the provision of transportation services is
not the primary function of these agencies. The primary users of specialized
transportation services are seniors and the disabled.
NUMBER OF COUNTIES
Counties With TRANSIT
40
Number of Counties
33
30 31 30 30
30 28
20
1998 2000 2002 2004 2006 2008
Years
Counties With SPECIALIZED TRANSPORTATION
55 55 55 55 55 55
55
Number of Counties
s
50
45
1998 2000 2002 2004 2006 2008
Years
Counties With TAXI Services
60 51
Number of Counties
50 43
40 36 33 34
30 26
20
10
0
1998 2000 2002 2004 2006 2008
Years
NUMBER OF VEHICLES
Number of TRANSIT Vehicles
500
440
450
398
400 378
355 354
Number of Vehicles
350 325
300
250
200
150
100
50
0
1998 2000 2002 2004 2006 2008
Years
Number of SPECIALIZED TRANSPORTATION Vehicles
1200
987
1000
Number of Vehicles
749 751 784
800
658
615
600
400
200
0
1998 2000 2002 2004 2006 2008
Years
OPERATING SOURCES
TRANSIT Operating Sources
Local
Federal
43.5%
43.5%
State
13%
SPECIALIZED TRANSPORTATION
Operating Sources
Local
16% Federal
46%
State
38%
TRANSIT TRIP PURPOSES
TRANSIT Trip Purposes Based on Surveys Returned
Other 0.5%
TANIFF 0%
Sheltered Workshop 6%
Bank 3%
Mental Health 3%
Adult Day Care 0%
Day Care 0.5%
Residential 2%
Trip Purposes
Social Services 1%
Shopping 24%
Employment 21%
Education 6%
Recreation 1%
Social 1%
Income Maintenance 1%
Nutrition 9%
Health Maintenance 3%
Medical Single 18%
0% 20% 40% 60% 80% 100%
Percent
SPECIALIZED TRANSPORTATION TRIP PURPOSES
SPECIALIZED TRANSPORTATION Trip Purposes Based on
Surveys Returned
Other 3%
TANIFF 0.5%
Sheltered Workshop 5%
Bank 0.5%
Mental Health 4%
Adult Day Care 2%
Day Care 0.5%
Residential 0.5%
Trip Purposes
Social Services 4%
Shopping 7%
Employment 6%
Education 3%
Recreation 4%
Social 0.5%
Income Maintenance 0.5%
Nutrition 19%
Health Maintenance 8%
Medical Single 32%
0% 20% 40% 60% 80% 100%
Percent
COORDINATION EFFORTS
Less than half of the organizations responding to the question, "Are your
agency's transportation services coordinated with other transportation providers
in your area?" indicated that they provide no coordinated transportation services.
It should be noted that in some rural areas of the State, there are few, if any,
opportunities to coordinate transportation services because of the small number
of transportation providers.
How agencies are involved in coordination activities is reflected in the
following chart:
Coordination Activities
Joint Dispatching Other
Emergency
4% Coordinated
Back-ups
Activities Refer Clients
10%
4% 43%
Joint Driver
Training
13%
Trans. Services
Disabled for other
Services Agencies
10% 18%
All agencies were asked to give opinions as to the barriers to coordination. Of
those responding, the following chart indicates reasons for not coordinating.
Reasons Not To Coordinate
State Federal
Other
Regulations Regulations Unwillingness of
6%
9% 9% Other Providers
8%
Liability
13%
Funding
20%
Turf Battles Satisfied with
13% Present System
Not Enough Incompatible 7%
Vehicles Clients
7% 7%
Barbour County
Public Transportation Specialized Transportation
Barbour County Senior Center, Inc. Mountain State, Inc.
dba Here & There Transit Phone: 304-637-6610
101 Church Street See Randolph County Listing
P. O. Box 146
Philippi, WV 26416
Phone: 304-457-1818 Randolph County Sheltered Workshop, Inc.
Fax: 304-457-2017 Phone: 304-636-1638
TDD: 304-457-1818 See Randolph County Listing
E-mail: [email protected]
Website: www.hereandtheretransit.com
Youth Health Service, Inc.
Description: General public transportation provider serving Phone: 304-636-9450
Barbour County. Non-emergency Medicaid transportation See Randolph County Listing
provider.
Service Area: Barbour County
Taxi
Days and Hours of Operation: 7:30 a.m. - 5:00 p.m.,
Monday - Friday D & L Limousine, Inc.
Phone: 304-265-0100
Number of Vehicles: 7 ADA lift equipped vans See Taylor County Listing
3 mini vans
Number of Passenger Trips for Fiscal Year 2008: 21,230
Barbour County (cont.)
Head Start Program
North Central West Virginia Community Action Head Start
406 Chestnut Street
Philippi, WV 26416
Phone: 304-457-2181
Fax: 304-457-6036
Berkeley County
Public Transportation Specialized Transportation
“PanTran” Berkeley Senior Services
Eastern Panhandle Transit Authority (EPTA) 217 North High Street
446 Novak Drive Martinsburg, WV 25401
Martinsburg, WV 25405 Phone: 304-263-8873
Phone: 304-263-0876 Fax: 304-263-6598
Fax: 304-264-9253 E-mail: [email protected]
TDD: 304-263-0876 Website: www.berkeleyseniorservices.org
E-mail: [email protected]
Website: www.pantran.com Description: Senior citizen and disabled service serving Berkeley
County. Primary service to medical care and nutrition sites. Non-
Description: General public transportation within the City of emergency Medicaid transportation provider.
Martinsburg and between Martinsburg and other locations in
Jefferson County and Berkeley County, including Charles Town, Service Area: Berkeley County
Harpers Ferry, Shepherdstown, Inwood and Hedgesville. PanTran
provides a route-deviated service as far as 3/4 of a mile off the Days and Hours of Operation: 8:00 a.m. - 4:00 p.m.,
regular route and demand response service as far as 1 ½ mile off the Monday - Friday
route for any passenger when requested in advance.
Number of Vehicles: 5 ADA lift equipped vans
Service Area: Berkeley and Jefferson Counties 1 mini van
Days and Hours of Operation: 6:00 a.m. - 10:00 p.m., Number of Passenger Trips for Fiscal Year 2008: 11,662
Monday – Friday; 8:00 a.m. - 5:30 p.m. on Saturday
Number of Vehicles: 6 24-passenger ADA lift equipped buses
5 18-passenger ADA lift Equipped buses
2 ADA lift equipped vans
Number of Passenger Trips for Fiscal Year 2008: 139,356
Berkeley County (cont.)
Patient Transportation Taxi
2000 Foundation Way, Suite 2100
Martinsburg, WV 25401 KAMS Taxi
Phone: 304-264-0119 175 Prayer Lane
Fax: 304-262-8714 Martinsburg, WV 25405
Email: [email protected] Phone: 304-262-9224
Description: Provides non-emergency Medicaid transportation
services. McCain Taxi
420 West Race Street
Service Area: Berkeley County Martinsburg, WV 25401
Phone: 304-267-7171
Days and Hours of Operation: 6:00 a.m. – 6:00 p.m., Fax: 304-267-7225
Monday – Friday
Service Area: Berkeley County
Number of Vehicles: 4 mini vans
Valley Medical Transport Limousine
Phone: 1-800-776-4067
See Mineral County Listing VIP Limousine Service Ltd.
Phone: 304-263-7177
See Mineral County Listing
Detailed Destinations
Phone: 304-270-8700
See Jefferson County Listing
Berkeley County (cont.)
Head Start Program
RESA VIII Head Start
109 South College Street
Martinsburg, WV 25401
Phone: 304-267-3595
Fax: 304-267-3599
E-mail: [email protected]
Website: www.resa8.k12.wv.us
Boone County
Public Transportation Prestera Center
Phone: 304-399-1140
TriRiver Transit See Cabell County Listing
Phone: 1-877-212-0815 Toll Free
See Lincoln County Listing
Taxi
Specialized Transportation None
Boone County Community Organization
P. O. Box 247 Head Start Program
Madison, WV 25130
Phone: 304-949-3673 AFL-CIO Appalachian Council Head Start
Fax: 304-949-3673 501 Leon Sullivan Way
E-mail: [email protected] Charleston, WV 25301
Phone: 304-344-8098
Description: Provides services for nutrition clients to Nutrition Fax: 304-343-1053
sites, shopping, banking, recreation, and social activities.
Service Area: Boone County
Days and Hours of Operation: 8:00 a.m. - 4:00 p.m.,
Monday - Friday
Number of Vehicles: 3 mini vans
3 plain vans
Braxton County
Public Transportation Precision Services, Inc.
HC 62 Box 3
Gassaway, WV 26624
None
Phone: 304-364-3500
Fax: 304-364-3501
E-mail: [email protected]
Specialized Transportation Website: www.precisiondocimaging.com
Braxton County Senior Citizens Center, Inc. Description: Operates service for disabled individuals in Braxton
33 Senior Center Drive County. Primary service to sheltered workshop for employment
Sutton, WV 26601 opportunities.
Phone: 304-765-4090
Fax: 304-765-4095 Service Area: Braxton County
E-mail: [email protected]
Days and Hours of Operation: 8:00 a.m. – 4:30 p.m.,
Description: Operates service for senior citizens in Braxton Monday – Friday
County. Main service to nutrition sites with service for shopping,
banking, medical care, and recreation and social activities. Non- Number of Vehicles: 1 ADA lift equipped van
emergency Medicaid transportation provider. 1 mini van
Service Area: Braxton County
United Summit Center
Days and Hours of Operation: 8:00 a.m. - 4:00 p.m., Phone: 304-623-5661
Monday - Friday See Harrison County Listing
Number of Vehicles: 2 ADA lift equipped vans
2 plain vans
1 mini van
Braxton County (cont.)
Taxi
Gassaway Cabs, Inc.
1124 Stonerun Road
Flatwoods, WV 26621
Phone: 304-364-5272
Service Area: Braxton & Webster Counties
Head Start Program
Braxton County Head Start
Braxton County Board of Education
411 North Hill Road
Sutton, WV 26601
Phone: 304-765-7101
Fax: 304-765-7148
Brooke County
Public Transportation Number of Passenger Trips for Fiscal Year 2008: 4000
None
CHANGE, Inc.
Phone: 304-797-7733
(Weirton area only)
Specialized Transportation
See Hancock County Listing
Brooke County Committee on Aging
948 Main Street
Committee for Hancock County Senior Citizens, Inc.
Follansbee, WV 26037
Phone: 304-564-3801
Phone: 304-527-3410
See Hancock County Listing
Fax: 304-527-4278
E-mail: [email protected]
Website: www.brookecountyseniorcenter.org
Family Services – Upper Ohio Valley
Phone: 304-232-6730
Description: Operates service primarily for senior citizens in
See Ohio County Listing
Brooke County. Various sites visited for service.
Service Area: Brooke County
Hancock County Sheltered Workshop
Phone: 304-748-2370
Days and Hours of Operation: 8:00 a.m. - 3:00 p.m.,
See Hancock County Listing
Monday - Friday
Number of Vehicles: 1 ADA lift equipped van
Healthways, Inc.
2 cars
Phone: 304-723-5440
1 mini van
See Hancock County Listing
1 plain van
Brooke County (cont.)
Taxi Head Start Program
Brooke County Cab Company Northern Panhandle Head Start
641 Commerce Street Phone: 304-233-3290
Wellsburg, WV 26070 See Ohio County Listing
Phone: 304-737-4300
Service Area: Brooke County
Weir-Cove Taxi Company
Phone: 304-748-1515
See Hancock County Listing
Limousine
Pepe Auto Rental & Service
128 Wildwood Drive
Follansbee, WV 26037
Phone: 304-527-4136
Service Area: Ohio Valley Area
Cabell County
Public Transportation Number of Vehicles: 16 ADA lift equipped vans
2 24-passenger trolleys
“TTA” 3 32-passenger ADA lift equipped buses
The Transit Authority 10 26-passenger ADA lift equipped buses
1120 Virginia Avenue, West 14 31-passenger ADA lift equipped buses
P. O. Box 7965
Huntington, WV 25779 Number of Passenger Trips for Fiscal Year 2008: 832,547
Phone: 304-529-6094
Fax: 304-529-7300
TDD: 304-529-7433 Specialized Transportation
E-mail: [email protected]
Website: www.tta-wv.com Autism Services Center
P. O. Box 507
TTA Dial-a-ride: 304-529-7700 Huntington, WV 25710-0507
Phone: 304-525-8014
Description: General public bus transportation serving the City of Fax: 304-525-8026
Huntington, Cabell County, and the Cities of Ironton, Proctorville E-mail: [email protected]
and Chesapeake, Ohio. Main areas of transportation include Website: www.autismservicescenter.org
Huntington, Barboursville, Milton, Veterans Hospital and Marshall
University. Comparable demand responsive service (ADA) is Description: Transportation service for clients only in group home
provided throughout the area. for a variety of reasons. Non-emergency Medicaid transportation
provider.
Service Area: City of Huntington, Cabell County and the Cities of
Ironton, Proctorville, and Chesapeake, Ohio Service Area: Cabell, Lincoln, Mason and Wayne Counties
Days and Hours of Operation: 5:30 a.m. – 11:15 p.m., Days and Hours of Operation: 24 hours a day, 7 days a week
Monday - Saturday
Cabell County (cont.)
Number of Vehicles: 2 mini vans
Autism Services Center (cont.) 3 13-passenger light duty buses
Number of Vehicles: 1 mini van Number of Passenger Trips for Fiscal Year 2008: 11,902
3 ADA lift equipped vans
9 cars
1 station wagon Cabell County Community Services Organization
2 plain vans 724 Tenth Avenue
Huntington, WV 25701
Phone: 304-529-4952
Cabell-Wayne Association of the Blind Fax: 304-525-2061
38 Washington Avenue E-mail: [email protected]
P. O. Box 223 Website: www.cccso.com
Huntington, WV 25701
Phone: 304-522-6991 Description: Operates service for seniors, disabled and
Fax: 304-522-6924 economically disadvantaged in Cabell County. Service to nutrition
E-mail: [email protected] sites, medical care, shopping and banking, adult day care, and
Website: www.cabellwayne.org recreational and social activities. Non-emergency Medicaid
transportation provider.
Description: Service provided for clients only with advance
reservation. Transportation is only for the blind and visually Service Area: Cabell County
impaired. Non-emergency Medicaid transportation provider.
Days and Hours of Operation: 7:00 a.m. - 4:00 p.m.,
Service Area: Cabell and Wayne Counties Monday – Friday, Saturdays by appointment
Days and Hours of Operation: 8:00 a.m. – 4:30 p.m.,
Monday - Friday
Cabell County (cont.)
Number of Vehicles: 1 sedan
Cabell County Community Services Organization (cont.) 8 mini vans
1 4WD vehicle
Number of Vehicles: 1 plain van
3 mini vans
1 ADA lift equipped van Mountain State Centers for Independent Living
2 27-32 passenger ADA lift equipped buses 821 Fourth Avenue
Huntington, WV 25701
Number of Passenger Trips for Fiscal Year 2008: 8,500 Phone: 304-525-3324
Fax: 304-525-3360
Email: [email protected]
Cammack Children’s Center Website: www.mtstcil.org
64 West 6th Avenue
Huntington, WV 25701 Description: Operates service primarily for disabled individuals in
Phone: 304-523-3497 Cabell and Wayne Counties. Service includes transportation to
Fax: 304-529-3882 education sites and various others.
Email: [email protected]
Website: www.cammack.org Service Area: Cabell and Wayne Counties
Description: Provides client only transportation for socialization, Days and Hours of Operation: 8:00 a.m. - 5:00 p.m.,
medical, and social service needs. Monday – Friday
Service Area: Statewide Number of Vehicles: 3 ADA lift equipped vans
Days and Hours of Operation: 24 hours a day, 7 days a week Number of Passenger Trips for Fiscal Year 2008: 150
Cabell County (cont.)
Prestera Center Taxi
3375 US Route 60, East
Huntington, WV 25705 Taxi Service, Inc.
Phone: 304-399-1140 125 West 8th Avenue
Fax: 304-697-1286 Huntington, WV 25701
E-mail: [email protected] Phone: 304-529-2544
Website: www.prestera.org
Service Area: Cabell County
Description: Client service operating in Boone, Cabell, Clay,
Kanawha, Lincoln, Mason, Putnam, and Wayne Counties. Service
includes a variety of sites. Non-emergency Medicaid transportation
Limousine
provider.
Mountaineer Hearse & Limousine
Service Area: Boone, Cabell, Clay, Kanawha, Lincoln, Mason,
Phone: 304-343-1505
Putnam, and Wayne Counties.
See Kanawha County Listing
Days and Hours of Operation: 7:00 a.m. - 5:00 p.m.
Monday - Friday.
River Cities Limo Services
245 Washington Avenue
Number of Vehicles: 20 mini vans
Huntington, WV 25701
Phone: 304-525-0999
Number of Passenger Trips for Fiscal Year 2008: 7000
Cabell County (cont.)
Head Start Program
Southwestern Community Action Council Inc.
Child and Family Development Program
1100 Monroe Avenue
Huntington, WV 25704
Phone: 304-697-4600
Fax: 304-525-9685
Website: www.scac-hs.org
Calhoun County
Public Transportation Specialized Transportation
Little Kanawha Transit Authority, dba Little Kanawha Bus Calhoun County Committee on Aging, Inc.
794 Arnoldsburg Road P. O. Box 434
P. O. Box 387 Grantsville, WV 26147-0434
Grantsville, WV 26147 Phone: 304-354-7017
Phone: 304-665-8999 Fax: 304-354-6859
Fax: 304-655-9927 E-mail: [email protected]
TDD: 304-655-8999
Toll free: 1-866-354-5522 Description: Operates service for seniors in Calhoun County.
E-mail: [email protected] Transportation sites vary.
Website: www.littlekanawhabus.com
Service Area: Calhoun County
Description: General public transportation provider serving
Calhoun, Jackson and Roane Counties. Limited transportation Days and Hours of Operation: 8:00 a.m. – 4:00 p.m.,
provided to Parkersburg and Charleston. Non-emergency Medicaid Monday – Friday
transportation provider.
Number of Vehicles: 2 ADA lift equipped vans
Service Area: Calhoun, Jackson, and Roane Counties 1 22-passenger bus
1 4WD vehicle
Days and Hours of Operation: 8:00 a.m. – 4:00 p.m., 1 non-ADA converted van
Monday – Friday 1 plain van
Number of Vehicles: 8 ADA lift equipped vans Number of Passenger Trips for Fiscal Year 2008: 13,000
2 mini vans
1 18-passenger ADA lift equipped bus
2 4WD vehicles Westbrook Health Services
Phone: 304-927-5200 (Calhoun County Office)
Number of Passenger Trips for Fiscal Year 2008: 32,725 See Wood County Listing
Calhoun County (cont.)
Taxi
None
Head Start Program
Community Development Institute, Head Start
Phone: 304-275-4810
See Wirt County Listing
Clay County
Public Transportation Prestera Center
Phone: 304-399-1140
None See Cabell County Listing
Specialized Transportation Putnam Aging Program, Inc.
Phone: 304-755-2385
Clay County Development Corporation See Putnam County Listing
P. O. Box 455
Clay, WV 25043
Phone: 304-587-4251 Taxi
Fax: 304-587-2787
E-mail: [email protected] Ready Transport Services, dba City Cab &
City Van Service
Description: Transportation provider serving Clay County. Phone: 304-442-2231
Transportation services are provided to seniors primarily to See Fayette County Listing
nutrition sites, medical appointments and recreational activities.
Non-emergency Medicaid transportation provider.
Head Start Program
Service Area: Clay County
AFL-CIO Appalachian Council Head Start
Days and Hours of Operation: 8:00 a.m. - 4:00 p.m., 501 Leon Sullivan Way
Monday - Friday Charleston, WV 25301
Phone: 304-344-8098
Number of Vehicles: 2 ADA lift equipped vans Fax: 304-343-1053
1 4WD vehicle
Number of Passenger Trips for Fiscal Year 2008: 6,000
Doddridge County
Public Transportation Hometown Transportation
Phone: 304-845-6070
None See Marshall County Listing
United Summit Center
Specialized Transportation
Phone: 304-623-5661
See Harrison County Listing
Doddridge County Senior Citizens, Inc.
P. O. Box 432
West Union, WV 26456
Taxi
Phone: 304-873-2061
Fax: 304-873-1769
E-mail: [email protected] Taxi Leasing Limited
Phone: 304-428-8687
Description: Operates service for senior citizens to medic


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